Refund policy

We want you to feel confident with every AMINAH Vital order. If something is not right, here is how returns and refunds work.

90-day money-back guarantee

Take AMINAH DAY for up to 90 days. If it is not right for you, we will refund your first order — even if the pack has been opened.

This guarantee is offered in addition to your statutory rights and does not affect them.

Returns

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. To be eligible, your item must be in the same condition that you received it, unused and in its original packaging, and you will need the receipt or proof of purchase.

To start a return, contact us at customerhappy@aminahvital.com. If your return is accepted, we will send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

For health and safety reasons, opened or used supplements cannot be returned, except under the 90-day money-back guarantee above. We also cannot accept returns on sale items or gift cards. Please get in touch if you have any questions about your specific item.

Refunds

We will notify you once we have received and inspected your return, and let you know if the refund was approved. If approved, you will be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we approved your return, please contact us at customerhappy@aminahvital.com.